By Tim Brooks
When my father launched our company more than 50 years ago as a community pharmacy in Pembroke, he poured his soul into his work, and the care that he gave the citizens of Pembroke and surrounding communities spoke to his abiding faith in God and the good of his people.
As we’ve become a larger company through the years, it’s been important to me and others on our leadership team that we take that same ethos of care and apply it not just the communities we serve across North Carolina, but to our own teammates as well. Providing first-class, home-based health care and hospice services is some of the most spiritually fulfilling work humans can do for each other, and it’s also some of the most physically, mentally, and emotionally draining work as well.
HealthKeeperz team members give 100 percent of themselves to their patients, and we now need to give our best to each other. Since our mission is caring for all people for the glory of God, we need to include our own people in the definition of all. Thus, care for HealthKeeperz team members is a natural outflow of our mission.
Since we believe that caring for our team members is a high priority for the expanded HealthKeeperz, we have started a Barnabas Caring Team—named after our Barnabas Culture that honors employee selflessness, caring, humility, and encouragement—to more effectively care for each other.
The newly-created Barnabas Caring Team has a simple mission itself: to identify needs among employees and address them effectively. The Barnabas Caring Team implements caring activities, such as managing emergency assistance and home repair funds, marriage retreats, local disaster relief, prayers for a team member, and much more.
The goal of the Barnabas Caring Team is to identify physical, emotional, and spiritual needs that employees, their families, and their neighbors--the community—may have. To guide the work of our Barnabas Caring Team, we use the caring matrix pictured.
As with any other aspect of our business, we believe we can have the highest impact with our Barnabas Caring Team efforts by measuring that impact and effectiveness, so that we continue to maximize the human benefit of our resources. The Barnabas Caring Team is comprised of nine members of the HealthKeeperz team, one person representing each of the organization’s benefits.
Special thanks to our consulting firm, His Way at Work, for guiding us through the process of developing our Barnabas Caring Team.
Many of you in the community reach out to me to thank me and give me great feedback on the care that members of our team have delivered to you personally, or your friends and family members. I know that all of you are deeply invested in the well-being of those who give so much to you during the course of providing your medical care or seeing your family through end-of-life situations with grace and dignity. It’s my pledge to you to keep you updated on both our efforts and the impact of the Barnabas Caring Team in the lives of our beloved team members at HealthKeeperz.
January 4, 2018 (PEMBROKE, NORTH CAROLINA) HealthKeeperz, a company focused on providing home health and hospice care services across North Carolina, announces the opening of a Triad office in Randolph County.
Founded in Pembroke in 1967 as a community-based pharmacy by pharmacist Howard Brooks, HealthKeeperz has expanded to serve rural populations of dozens of North Carolina counties with a host of first-class home health services.
The new office, located at 132 Baker Road in Archdale, will serve as the company’s hub for services provided to the residents of the NC Triad region comprising a footprint of Randolph, Guilford, Davidson, and Forsyth counties. Opening January 2, 2018, HealthKeeperz will provide home health nursing, home health physical therapy, home health social work, home health aides, and other related services.
Zenia Locklear, a longtime home health leader at HealthKeeperz, will serve as regional director for the new office in Archdale. One of Ms. Locklear’s primary roles will be to establish and grow the company’s Barnabas Culture in its new Triad service area. With a mission of serving all for the glory of God, HealthKeeperz recognizes employee performance in key values-related areas, including encouragement, caring, humility, and selflessness in the way employees care for patients and each other.
Michelle Cross will join Locklear on the Triad-area leadership team, serving as home health leader for the new operation. New to the company, Ms. Cross brings several years serving in home health leadership to her role at HealthKeeperz.
Locklear, Cross, and the HealthKeeperz human resources team are currently hiring nurses, therapists, social workers, home health aides, and sales professionals for the Triad office in Archdale. The company offers ongoing consideration to any candidates who want to be a part of the HealthKeeperz Barnabas Culture.
“We are thrilled to announce our company’s entry into the Triad market with our Randolph County office,” stated HealthKeeperz President Tim Brooks. “It’s an exciting time to work in the Barnabas Culture at HealthKeeperz, and this new service area will create more great jobs for people looking to care for others while living their values. It’s our sincere belief that the people of North Carolina, even those in rural and underserved locations, deserve the very best medical care and quality of life that we can provide. We are honored to have this opportunity to serve more North Carolinians.”
For updates on the new HealthKeeperz Triad office, visit www.healthkeeperz.com