HealthKeeperz Receives Four-Star Designation from CMS

HealthKeeperz is thrilled to announce that the Centers for Medicare & Medicaid Services (CMS) has awarded four stars to the company’s home health care services this year.
 
The four-star designation from CMS signifies excellence across eight categories:

• Timely initiation of care
• Drug education (patient and caregiver are given extensive information on all provided medications)
• Improvement in ambulation (light activity following an operation or injury)
• Improvement in bed transferring (how well the patient can get in and out of bed)
• Improvement in bathing
• Improvement in pain interfering with activity
• Improvement in dyspnea (difficulty breathing)
• Acute care hospitalization
  

This accomplishment highlights our quality of care available at HealthKeeperz, as well as the hard work, compassion, and tremendous teamwork of our medical professionals and support staff. We sat down with Natalie Sharpe, Vice President of Quality Management, to discuss how HealthKeeperz was able to reach this milestone.

“It’s all in our mission statement – caring for all people for the glory of God – and how we live out that mission,” said Sharpe. “If we align ourselves within that vision, everything else we do falls in line.”
 
Sharpe emphasized HealthKeeperz’ holistic approach to running a home health agency, which means caring not only for patients, but also for staff. She said the organization is first and foremost dedicated to treating all people well and achieving good outcomes in every encounter – with patients and with caregivers.
 
“Every single member of our team helped bring us to this point,” said Sharpe. “In particular, I want to recognize Amanda Sampson, home health director for the Laurinburg agency; Kim Oxendine, home health director for the Fayetteville agency; and Karen Booth, performance improvement director.”

Sharpe reiterated the importance of not only having a powerful mission statement, but also living up to it every single day. Our team’s commitment to this ideal is evident in the kindness and dedication with which service providers care for patients. It means going the extra mile to make our patients happy – striking up a thoughtful conversation or offering a hand to hold during an uncomfortable procedure. HealthKeeperz professional staff embody the Barnabas culture in many ways, little and big.
 
“With each home visit, we’re seeking positive results,” said Sharpe. “Positive results for the patient and for the provider.”
 
Receiving four stars places HealthKeeperz among the best home health care agencies in the nation. HealthKeeperz performed strongly across a broad range of criteria, indicating positive results in each area that we see patients for. This includes everything from skilled nursing to physical therapy to occupational therapy.
 
“We couldn’t have gotten here without a daily commitment to each other and to the Barnabas culture at HealthKeeperz,” said President Tim Brooks. “We operate more like a family than a typical top-down organization. When our nurses, therapists, and caregivers feel respected, they do their best work, and we will never stop placing the highest value on our staff and patients.”
 
If you’re interested in learning more about our CMS four star-rated services, please contact the HealthKeeperz team at 800-309-3784 to begin the conversation.
 
 
 
 
 
 
 
 
 
 

---